Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.
Advisories

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Fixes

Solution

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Workaround

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History

Wed, 08 Apr 2026 20:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Wed, 08 Apr 2026 19:00:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.
Title Zammad is miissing authorization in AI assistance controller for context data used in text tools
Weaknesses CWE-862
References
Metrics cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-04-08T19:52:03.644Z

Reserved: 2026-03-30T20:52:53.284Z

Link: CVE-2026-34837

cve-icon Vulnrichment

Updated: 2026-04-08T19:51:58.990Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-04-08T19:25:23.007

Modified: 2026-04-08T21:26:13.410

Link: CVE-2026-34837

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses